Privacy Policy

Last updated: September 23, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Application refers to Shenzhou Capital, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Shenzhou Web Three Marketing L.L.C, ABRA CREEK SIDE DEIRA.
  • Country refers to: United Arab Emirates
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application or the Website or both.
  • Website refers to Shenzhou Capital, accessible from https://www.shenzhoucapital.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information We Collect

Camera Access:

We request camera access solely for KYC (Know Your Customer) verification purposes to comply with regulatory requirements. Camera data is used exclusively for identity verification and is not used for any other purpose. All data shared with us is secured and handled in accordance with this privacy policy.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This information includes:

  • Legal full name (including former name, English name and Chinese name, if applicable)
  • Type of identity document (e.g. passport)
  • Identification document number (e.g. passport number)
  • Gender
  • Date of birth
  • Place of birth
  • Nationality
  • Residential address
  • Country of residence
  • Initial and ongoing sources of wealth or income
  • Business/Occupation/Nature and Details of Employment
  • Expected level of activity
  • Source of funds/digital assets for business relationships
  • Contact phone number
  • Email address
  • Your transaction history and spending patterns
  • Blockchain address
  • Additional personal data or documents at the discretion of our compliance team

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Pictures and other information from your Device's camera and photo library (for KYC verification only)

Do We Share Your Personal Data?

We promise to protect your personal data. We will not proactively disclose any customer's confidential information to third parties unless the following circumstances occur:

Your consent or instructions:

When obtaining your affirmative consent or sharing at your request.

Service Providers and Business Partners:

We may share your personal data with third-party service providers and business partners who provide services on our behalf or assist us in operating our business. These services include, but are not limited to, Data Analysis, Cloud Services, Customer Support, Payment Processing, SMS Verification, Legal Advice, Auditing, IT Services, Fraud Detection, etc. Such providers and partners have access to your data only to the extent necessary to perform their service duties and are contractually bound to protect data confidentiality.

Legal Requirements and Enforcement:

We may disclose your Personal Data when required to do so by applicable laws, regulations, court orders, governmental or regulatory authorities, or when necessary to protect the rights, property or safety of the Company, our users or the public. In such cases, the Company will endeavour to disclose on a "need to know" basis and notify third parties of the confidential nature of such information.

Business transfer:

In the process of business reorganization such as company merger, acquisition, asset sale, restructuring or bankruptcy, your personal information may be transferred to the new entity as part of the transaction.

Sharing through third-party SDKs:

To provide richer features, analyze service performance, and optimize User Experience, our applications integrate third-party Software Development Kits (SDKs). These SDKs may collect and process some of your personal information in accordance with their own Privacy Policy. We encourage you to consult the List of Third-Party SDKs section for the main SDKs we integrate and their Privacy Policy links.

Aggregate or anonymization information:

We may share aggregate or anonymization information that does not directly identify you for purposes such as research, statistical analysis, industry trend reporting or business cooperation.

Your Right to Delete Your Account

Account Deletion Process

User Control: You have the right to delete your account at any time through our mobile application. This option is available in your account settings.

90-Day Deletion Period: Once you request account deletion, your account and all associated data, including your assets and personal information, will be permanently deleted after 90 days.

What Gets Deleted: This includes all personal data, transaction history, digital assets, account preferences, and any other information associated with your account.

Irreversible Process: Please note that after the 90-day period, this deletion is permanent and irreversible. We recommend withdrawing any assets before requesting account deletion.

How to Delete Your Account

  1. Open the mobile application
  2. Go to Account Settings
  3. Select "Delete Account"
  4. Follow the confirmation prompts
  5. Your account will be scheduled for deletion in 90 days

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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